The Ultimate Guide to: Short-Term Rental Property Management

Short-Term Rental Property Management Pro’s Are LYING to you.

Short term rental property management is not akin to typical property management. It’s a 24/7 hospitality business with non-stop action, guest issues, maintenace requests, channel manager syncing issues, and much more. It’s technology driven, this means, those younger will find easier success than those over 40 years of age. This is contrary to the typical homeowners notion of preference to experience.

If you’re in the market to interview potential property managers, click on the button below to check out reviews from actual owners, with feedback, property analytics, management fee’s, expertise, and other pertinent data.

short term rental property management statistics on conversion

What Does A Short-Term Rental Property Management Professional Do?

Short term rental property management companies and hosts have a booming market to find opportunity in 2023. This results from the growth of vacation rental platforms like Airbnb, Vrbo, HomeAway,, and even a direct booking movement has taken off. Effective short term rental property management is very multi-faceted, but with the right tools, guidance, software, and just a tad-bit of luck, you can be extremely profitable.

The problem is all the traditional property managers are trying to get into the business. As a result, their lack of software expertise costs their owners millions per year. Whether you own a second home and want to rent it out to make extra money, or you are a professional manager in charge of a portfolio of short-term rentals, you’ll need to pay attention.

It’s Hospitality, Dummy. Short Term Rental Management Problems

Short Term Rental Property Management Preparation MUSTS:

You’ll have to prepare your home for visitors, price and promoting your rental, manage guest communications and experience, and deal with obstacles. All of these, are part of managing short-term rental property management professional. So, you can make money as a short term rental manager if you know what to do and have the right tools.

short term rental property management professional

This guide on short-term rental property management will provide you with all the information and resources you need to be successful in the industry. This is true, whether you’re a novice just getting started or a seasoned management pro trying to enhance your operations. Thus, in the sections that follow, we’ll talk about the most important parts of managing a short-term rental property.

These include preparing your home for short-term rentals, pricing and marketing your rental, communicating with and taking care of your guests, running your short-term rental business, and dealing with problems and challenges. As a result, you can make a short-term rental business that is profitable and lasts if you follow these rules and work hard to give visitors a great time.

Getting Your Home Ready for Short-Term Rentals

When getting your rental listing ready to publish, it’s important to follow the law, take safety and security precautions, furnish and decorate it, clean and maintain it. What you need to know is as follows:

Regulations and Licenses for Short-Term Rentals

Be sure you are in compliance with all local rules and ordinances regarding short-term rentals. Do it before you post your home on vacation rental websites. This can entail getting a permission, paying taxes, and following zoning regulations. To find out the precise criteria, contact your local government or check out our listings page and consult with the experts here on the site.

Steps for Safety and Security

StayVerified is your end-to-end security and safety platform to ensure your host is up to your personal safety standards. Thus, always make sure the StayVerified badge is present before booking. As far as safety is concerned, every host that passes StayVerified’s elite level background check is going to be a good bet.

A big part of managing short-term rental properties is making sure that the people who stay there are safe and sound. Therefore, think about adding carbon monoxide and smoke detectors, listing the local emergency number, and protecting the building with deadbolts and security cameras. But, please be sure to actually have these devices, as guests can and will demand a refund for amenities that are missing.

Furniture and Decoration

The furniture and layout of your short-term rental will have a big impact on how well it performs in the search algorithm on Airbnb and other sites. Therefore, think of offering commercial-grade furnishings, linens and towels, and kitchen supplies so you don’t have to go replacing everything all the time. Also, to appeal to a variety of guests, use appropriate design and neutral colors. The #1 short term rental property management company in the United States (Soda Management), offers free interior design services if you are a client of theirs.

Maintenance and Cleaning

house cleaners arriving at rental illustration

In order to draw and keep visitors, a property must be kept clean and well-maintained. So, for extensive cleaning and turnover services, consider hiring a professional cleaning service. Also, make a cleaning checklist for your employees or contractors. Make sure that all systems and appliances are in good working order by performing routine maintenance inspections.

It follows, that by getting your house ready for short-term rentals the right way, you can make it safe, comfortable, and welcoming for guests and set the stage for a successful rental business.

Pricing and Promotion of Your Short-Term Rental

evolve vacation short term rental property management


25% Management Fee [Real cost after all fees]

Soda Stays Short Term Rental Property Management

Soda Stays

15% Management Fee [No junk fees and highest earnings]

vacasa short term rental property management company


29% Management Fee [Real cost after all fees]

home to go short term rental property management

Home 2 Go

24.65% Management Fee [Real cost after all fees].

Click “Search Listings” to see all the StayVerified short term rental property management companies and hosts verification status and reputation score. You can filter by location to find other short term rental property management companies near you.

Pricing and advertising are important if you want your short-term rental property to do well. You can see short term rental property management reviews on the StayVerified Host Directory. This results in a steady stream of visitors and more money, if your prices are competitive, and you have a strong marketing plan. So, what you need to know is as follows:

stay verified logo
StayVerified can help find the most trusted and effective property manager to perform short term rental property management for you.

Establishing Reasonable Prices for your Short-Term Rental

Find out the short-term rental rates for comparable homes in your neighborhood by conducting market research. While determining your pricing, take into account elements like location, facilities, and seasonal demand. Use dynamic pricing solutions to change your prices in response to demand and supply.

Advertising Your Home on Sites for Vacation Rentals

Platforms for vacation rentals like Airbnb, Vrbo, and HomeAway are good ways to market your home and connect with guests. Make a successful listing by showing off your property’s unique features and benefits in both the pictures and the description. To increase your presence on these networks, utilize keyword optimization and client testimonials.

Making a Successful Listing

It’s important to write an interesting and effective description for your listing. This is because it’s often the first thing people see about your business. Employ lucid language and emphasize the special qualities and advantages of your property. Add images that show off your property in the best possible way. This can be done through a short term rental manager or if you have the time, you can do it.

Answering Questions and Reviews

Respond to any messages and requests for reservations promptly. Also, make sure to answer any queries or worries potential visitors might have. Encourage visitors to submit evaluations after their stay at your vacation rental. Also, make sure to answer all comments—both favorable and unfavorable—in a timely manner. In the future, this may help you increase your exposure and draw in additional reservations.

Ultimately, you can gain visitors to your short-term rental property and make the most money if you price it right and market it well.

Guest Experience and Communication In Short Term Rental Property Management

Your short term rental business must succeed if you want to keep customers coming back. Effective communication is essential for managing bookings and reservations as well as dealing customer complaints and resolving difficulties. What you need to know is as follows:

Managing Bookings and Reservations

Make sure to give clear and comprehensive check-in and check-out instructions. Also, timely responses to all reservation-related questions and requests. You can additionally, use a platform for booking that enables simple contact with guests. A great one is Guesty.

Keeping in touch with visitors both before and during their stay

Keep lines of contact with visitors open and transparent both before and throughout their stay. Provide them with answers to any queries or worries they may have, as well as useful details about the neighborhood and the home. An informational welcome packet with recommendations should be thought upon.

Offering a Smooth Check-in and Check-Out Procedure

Set up a quick and easy check-in and check-out process to make sure that your guests have a good time from start to finish. Use a keyless entry system, give clear instructions on how to get in, and be available to answer any questions or concerns.

Handling Guest Problems and Addressing Complaints

Despite your best efforts, problems and complaints could occasionally occur. Take measures to address issues as soon as possible in a courteous way and to the best of your ability. To make up for any unforeseen complications, take into account providing refunds, discounts, or other rewards.

You can get repeat business and build a good reputation in the short-term rental market by giving your guests a good experience through good communication and customer service.

Your Short-Term Rental Property Management Operations

There are several important aspects of operating your short-term rental business, including bookkeeping and accounting, tax duties, controlling spending, and assembling a group of employees or contractors. What you need to know is as follows:

Accounting and Bookkeeping

Maintain thorough records of all revenue and costs associated with your vacation rental business. It follows to create a budget to help you manage your money and use accounting software to monitor your income and spending. To assist you in managing your funds, take into account employing a professional accountant or bookkeeper.

Tax Liabilities

Know all the tax requirements that apply to your short term rental property management business. Sales tax, occupancy tax, and income tax are a few examples of this. To be sure you’re in compliance with all applicable rules and regulations, speak with a tax expert.

Keeping costs under control and boosting profits

The secret to optimizing revenues in the short-term rental industry is effective expenditure control. Consider automating regular jobs like cleaning and maintenance. Also, using technology, and bargain with suppliers and service providers for reductions is key. To keep track of spending and find areas for improvement. Subsequently, always use data and analytics.

Putting Together a Cleaning, Maintenance, and Guest Services Team

As your company expands, you might need to assemble a staff or hire contractors to assist you in managing your short-term rentals. If you need to, hire a customer service representative, people to clean and fix things, and a property manager. Be sure to thoroughly vetting all prospective recruits and doing background checks. So, you may optimize your revenues and create a profitable and long-lasting business model by managing your short-term rental company well.

Dealing With Short-Term Rental Management Challenges

Despite your best efforts, difficulties and issues may occur in the short-term rental industry. It’s crucial to be ready for these circumstances, from handling challenging visitors to handling legal difficulties and conflicts. What you need to know is as follows:

Managing Difficult Visitors

The short term rental industry can be challenging when dealing with difficult tenants. Be sure to address their difficulties and complaints in a composed and expert manner, and do your best to find a solution. If required, take into account providing a refund or discount to make up for any problems they may have had.

Handling Legal Problems and Conflicts

The short-term rental industry is prone to occasional legal conflicts and difficulties. As a landlord or manager, it’s crucial to understand your legal responsibilities and rights and to get advice from an attorney when needed. Make sure to keep a record of all conversations and encounters about any legal matters or disagreements. StayVerified is a platform and tool that helps guests make informed decisions. Resulting in less less conflicts and hosts will in return earn more money as they adopt the StayVerified badge on their listings.

Responding to emergencies and unforeseen circumstances

Emergencies, such as natural disasters or damage to property, can cause problems in the short-term rental business. Make sure you have a good strategy in place for dealing with these issues. Also, communicate with visitors as soon as you know something.

Think about getting insurance to safeguard your home and company from unforeseen events. You can manage challenging circumstances in the short-term rental industry successfully and reduce any bad effects by prior preparation. More insurance companies are jumping on the bandwagon of the STR industry, which means lower costs for all the owners and managers out there.

property managers in the office illustration

Short-term rental property management has the potential to be a very successful and rewarding business. But it needs careful planning, preparation, and execution to be successful. You’ll now be well-equipped to manage your short-term rental home. Resulting in your guests having a great time by following the tips in this comprehensive guide.

Short-Term Rental Property Management Overview

In summary, good short-term rental property management entails all the key factors we’ve gone over. This includes, getting your home ready for short-term rentals. For instance, with legal compliance, safety and security measures, furniture and design, and cleaning. Furthermore, setting fair prices, promoting your home on platforms is important. As a result, making a compelling listing are all parts of pricing and marketing your short-term rental.

Also important is making sure guests have good communication and customer service. This includes, handling reservations and bookings and talking to guests before and during their stay. Furthermore, making sure check-in and check-out go smoothly. This includes, answering complaints and solving problems.

You can make a short-term rental business that is profitable and lasts. Ultimately, just have to follow these rules and work hard to give visitors a great time. Good luck, hosts, on whichever platform you begin your journey on!